1. Acceptance of Terms
Welcome to Neutral Web, a Software as a Service (SaaS) provided by Green Company OÜ ("Neutral Web", "we," "us," or "our"). By accessing or using Neutral Web, you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please refrain from using our services.
2. Description of Service
Neutral Web is a SaaS platform that provides tree planting and carbon offsetting services. As part of our services, customers are granted a profile page on our website, which they can brand and customize to their preferences.
3. Profile Page Customization
Customers have the right to customize and brand their profile pages within the guidelines set forth in these Terms of Service. However, customers are strictly prohibited from adding any illegal material, pornographic, nudity, or child sexual abuse material (CSAM) to their profile pages.
4. Fair Use Policy
Profile pages created on Neutral Web are subject to a fair use policy. Customers agree not to use their profile pages for spam or any unintended purposes that may violate our guidelines. We reserve the right to determine what constitutes a violation of fair use.
5. User Responsibilities
Customers are responsible for the content they upload to their profile pages. By using Neutral Web, you agree not to:Violate any applicable laws or regulations.Infringe upon the intellectual property rights of others.Upload or promote any illegal material, sexual or child sexual abuse material.Use profile pages for spam or any unintended and inappropriate purposes.
6. Tree Planting and Carbon Offsetting
Neutral Web's tree planting and carbon offsetting services are provided with the goal of promoting environmental sustainability. Customers understand and acknowledge that these services are not a guarantee of specific environmental outcomes, and the effectiveness may vary.
7. Termination of Service
We reserve the right to terminate or suspend access to Neutral Web and profile pages without notice for any violation of these Terms of Service or any other policies we may establish.
8. Changes to Terms of Service
We may update these Terms of Service from time to time. Any changes will be effective upon posting on our website. It is your responsibility to review the Terms of Service periodically for changes.
9. Jurisdiction
Any legal disputes arising from the use of Neutral Web or related services shall be exclusively governed by and construed in accordance with the laws of Estonia. Both parties agree that any legal action or proceeding shall be brought before the competent courts of law in Estonia, and consent to the jurisdiction of such courts. This jurisdiction clause applies to all users, regardless of their location or the jurisdiction in which they reside. By using Neutral Web, users agree to submit to the jurisdiction of the Estonian courts for the resolution of any disputes.
10. Payments
10.1 Payment Plans
Users of Neutral Web may choose from monthly, annual, or one-off payment plans to access our services. The chosen payment plan will automatically renew unless terminated by the user.
10.2 Automatic Renewal
By signing up for Neutral Web, users grant us permission to charge their credit cards for the agreed-upon payment amount based on the selected payment plan. Automatic renewal ensures uninterrupted access to the services.
10.3 User Responsibility
Users are responsible for managing their subscription plans. If a user wishes to terminate their plan, it is their responsibility to take the necessary steps to cancel or modify their subscription before the renewal date.
10.4 Billing Information
Users must provide accurate and up-to-date billing information, including a valid credit card. Failure to maintain accurate billing information may result in the suspension or termination of services.
10.5 Refunds
As Neutral Web immediately allocates the majority of user payments towards the purchase of trees and carbon offsets upon receipt, we do not offer refunds. Users are advised to carefully review our payment and subscription terms before making a commitment, as all payments are final and non-refundable.
10.6 Changes to Pricing
We reserve the right to modify our pricing at any time. Changes in pricing will be communicated to users in advance, and users will have the option to accept the new pricing or terminate their subscription.
10.7 Payment Security
We take the security of payment information seriously. All credit card transactions are processed through secure payment gateways via our partner Stripe to ensure the protection of user data.
10.8 Termination of Subscription
Users can terminate their subscription at any time by following the instructions provided on our website. Termination requests should be submitted before the next billing cycle to avoid automatic renewal charges.
10.9 Communication
We may use the email address provided by the user to communicate important information about billing, subscription status, and other service-related matters.
10.10 Contact Us
If you have any questions or concerns regarding payments or subscription management, please contact us at. Thank you for choosing Neutral Web!